How a Virtual Receptionist Can Help Boost Your Business

It can be easy as a business owner to feel like there aren’t enough hours in the day, you run yourself into the ground trying to get everything done and the phone doesn’t stop ringing! You might be asking yourself how can you combat this seemingly endless cycle. Enter a virtual receptionist…

A virtual receptionist is a useful resource for any business, they answer your calls and transfer them to you wherever you are. If you’re not available they take a message that is sent to you in real-time. Here at alldayPA, we offer a virtual receptionist service where our highly trained PA’s will answer your calls 24/7. This means your customers are never sent to voicemail and get to speak to a human voice, rather than an automated message.

In this blog post, we discuss all the ways a virtual receptionist can help boost your business.

Saves money

Outsourcing your receptionist duties is going to save you money, guaranteed! A virtual receptionist is always more cost-effective than hiring an additional member of staff, there are no wages to pay, and no need to worry about sickness or any time off. There are also none of the overheads that come with hiring new staff to think about as everything is taken care of by the service provider!

Convenience

The recruitment process can be draining on your resources, valuable time that could be spent elsewhere is wasted on trawling through CV’s, conducting interviews and then training your new recruits. This process then has to be repeated whenever you need new reception staff, that’s one of the reasons how a virtual receptionist can be very convenient; all of the hiring and training is done for you!

Most service providers offer receptionists who speak a variety of languages, this allows you to cater to more customers as they can speak to someone in a language of their choosing. Having this option also means that you don’t have to hire multiple staff that speak various languages. 

Creates time

Having a virtual receptionist creates time for you to do what matters. Whether that’s investing your time back into your business or even spending time with yourself, friends and family; it’s important to not stretch yourself too thin. It allows you to stay in touch with what is going on but also take time to prioritise tasks based on their level of urgency. Opting for this way of working will help to boost your productivity.

Maintaining a level of professionalism is key when answering business calls. When you outsource to a service provider like alldayPA, you’ll have the reassurance that all calls are answered in line with your own business voice.

We answer calls in your business name, just like you would in your office, and transfer them to you or your team, wherever you are. Whether we take all of your calls or just your overflow, your customers get the help they need whenever they phone in, day or night. See how alldayPA can help your business thrive.