Keep up to date with all the latest news, trends and discussions in the world of business and customer service.

AllDayPA Blog

  • Three questions small businesses should ask the...

    May 28 | Author: malcolm

    10 years ago, it was all about how big, impressive, and flashy your business was. […]

  • Business Communication – Lessons from Loc...

    May 6 | Author: malcolm

    As a month and a half of lockdown approaches in the UK, we take a […]

  • Customer expectations – how have they cha...

    March 20 | Author: malcolm

    It’s no secret that customer expectations have changed over the years. In the age of […]

  • 6 ways your business can save the planet

    March 13 | Author: malcolm

    The news is full of discussions on global warming and what we can do as […]

  • Minimum Wage increase – Is it doom and gl...

    February 26 | Author: malcolm

    In April, the National Minimum Wage is set to increase by 6.2%, an amount which […]

  • 4 Ways to Make Customers Fall in Love with Your...

    February 14 | Author: malcolm

    The most important thing for most small businesses is their customers. Making them fall in […]

  • “Customer Service is Essential” ...

    February 10 | Author: malcolm

    We know that customer service is vital to every business, that’s why it’s heavily ingrained […]

  • Telephone answering for the property industry

    February 3 | Author: malcolm

    Missed calls mean missed business in the property sector, with a telephone answering service, you […]

  • Recruitment – increasing efficiency with ...

    January 30 | Author: malcolm

    As a recruiter, you’re constantly wading your way through CV’s, new client requests and scheduling […]

  • Rude customers – How to deal with them an...

    January 17 | Author: malcolm

    If you work in an industry that means you encounter customers on the daily, you’ve […]