The 15 Point Checklist on How to Handle Difficult Callers
Working in customer service can be extremely rewarding – helping customers to get the information, services or help they need…
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How to Answer a Business Call Professionally
One of the many common questions that small businesses have is “how do I answer a business call professionally?”. Telephone…
Manchester is Leading the Way for Business Growth in the North West, According to our Data Experts
Here at alldayPA, we’re passionate about helping businesses of all sizes, including small businesses, across multiple industries. By outsourcing your…
The Best Cities in the UK for Customer Service Team Leaders to Work In
In 2019, Microsoft found that 90% of more than 5,000 respondents in their Global State of Customer Service report believe that customer…
The Northern Powerhouse shows the way when it comes to business startups
When the COVID-19 pandemic hit, back in 2020, many people were faced with furlough and, as a result, much more spare…
The best cities for plumbers and electricians to work in the UK, revealed!
With the number of people “doing up” their homes rising significantly over the course of the pandemic, plumbers, electricians and…
With SMEs, it’s leaders, not the offices that drive the company culture
Chancellor Rishi Sunak has been urging UK businesses to return to the office now that UK lockdown restrictions are getting…
There has never been a better time to start a business
According to Small Business, there have been over 835,000 businesses registered in the UK in the last year alone. This…
Why you should bring your business and marketing online
Back in the day, when you wanted to connect to another business, you would pull out the yellow pages and…
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