Keep up to date with all the latest news, trends and discussions in the world of business and customer service.
AllDayPA Blog
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Customer service tips for Black Friday & t...
November 2 | Author: malcolmIf your business is targeting a slice of high revenue on Black Friday, it's easy to focus on getting your marketing messages out without consideration for customer experience.
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The 15 Point Checklist on How to Handle Difficu...
October 28 | Author: malcolmWorking in customer service can be extremely rewarding – helping customers to get the information, […]
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How to Answer a Business Call Professionally
October 28 | Author: malcolmOne of the many common questions that small businesses have is “how do I answer […]
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Manchester is Leading the Way for Business Grow...
October 14 | Author: malcolmHere at alldayPA, we’re passionate about helping businesses of all sizes, including small businesses, across […]
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The Best Cities in the UK for Customer Service ...
September 13 | Author: malcolmIn 2019, Microsoft found that 90% of more than 5,000 respondents in their Global State of […]
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The Northern Powerhouse shows the way when it c...
August 11 | Author: malcolmWhen the COVID-19 pandemic hit, back in 2020, many people were faced with furlough and, as […]
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The best cities for plumbers and electricians t...
July 20 | Author: malcolmWith the number of people “doing up” their homes rising significantly over the course of […]
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With SMEs, it’s leaders, not the offices ...
April 16 | Author: malcolmChancellor Rishi Sunak has been urging UK businesses to return to the office now that […]
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There has never been a better time to start a b...
April 1 | Author: malcolmAccording to Small Business, there have been over 835,000 businesses registered in the UK in […]
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Why you should bring your business and marketin...
October 27 | Author: malcolmBack in the day, when you wanted to connect to another business, you would pull […]