alldayPA Telephone Answering Service

Save your time with a
Telephone Answering Service

24/7 around the clock answering

24/7 around the clock answering

Other answering services charge extra for 24 hour cover. With AllDayPA you’re covered 24/7 as standard.

Amazing customer service

Amazing customer service

We endeavour to answer every call within 3 rings so callers aren’t kept waiting.

No answering machines

No answering machines

Your calls are always answered by real people for the best customer experience.

100% UK Based

100% UK Based

Every call we take is answered right here in the UK – we will never send your calls overseas.

An Affordable Alternative

An Affordable Alternative

A call answering service is much more affordable than employing a receptionist.

We answer your calls when you can’t

  • 500m Calls Handled
  • 28,000 Clients Serviced
  • 18 Million Hours Saved Since 1999
  • 24/7 Outstanding Service
Get your quote

Give us a call on

0345 056 8888

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0345 056 8888 Get your quote
Lydia saved 157 hours this year after AllDayPA handled over 1,884 calls in 2019. John saved 907 hours this year after AllDayPA handled over 10,884 calls in 2020. AllDayPA AllDayPA

How does our Telephone Answering service work?

1

With our business telephone answering service you know your phone lines are always covered.

You decide which calls we answer, whether it’s all of your calls or just the ones you can’t get to.

2
3

Our PAs answer the calls in your business name, just like they would in your office, and your callers never know they’ve spoken to an answering service.

Emma saved over 230 hours this year after AllDayPA handled over 2,304 calls in 2019 alone.

The PA takes a name, number and message so you can get back to the caller when you’re ready. It’s that easy!

People say the nicest things

Service rating of 5 stars on Trsutpilot

“Great service”

Great service - allows me to deal with leads when I have the time and space to fully focus. A godsend to small business owners thank you AllDayPA
- Srah Nutall

Small Business Owner

“Outstanding customer service”

Outstanding customer service and continue to reward loyal customers as well as new.Highly recommend and better than their competitors.
- Darren

Small Business Owner

“Excellent service”

I have used the AllDayPA service for a number of years which has helped me focus on growth rather than calls. Knowing the phones will be answered, takes a weight off both me and the team and getting the messages via email means they are free!
- Mrs Nicola Jones

Small Business Owner

“Helping homeworking”

I needed something to help my business run so I could allow my staff to work from home. AllDayPA set up a switchboard to pass the calls to the right person, Been a great help!!
- Derek Kelly

Small Business Owner

“Phone line was set up extremely quickly”

Phone line was set up extremely quickly as I advised them it was in response to an urgent health advice line. The team have been very helpful and responsive. The call handlers are friendly and polite. We receive an email after every call giving us details of the caller, which is very helpful.
- Marina Waters

Small Business Owner

“Excellent Service from start to finish”

Excellent Service from start to finish. AllDayPA were receptive and attentive to our needs as a business and have come up with an excellent solution to the issues we were facing with the high volume of 'out of hours' calls we were taking. An incredibly well delivered and reliable operation.
- Dan G

Small Business Owner

“Helpful as always”

Helpful as always, Prompt service from Paula when I asked to change my requirements, Many Thanks Paula :)
- Paul

Small Business Owner

“Brilliant Company”

Brilliant Company. Customer service was so good that i didn't even want to check out any competitors. I want to work with a company that wants to work with me. Ask for Phillip Williams, i must of asked him a million questions and he just genuinely was so helpful. Give the man a promotion lol Great work.
- Steven Fontaine

Small Business Owner

At AllDayPA, we’ve been delivering telephone answering services to small businesses all over the country for more than 20 years, so we really do know exactly what it is that we can do to help make the lives of our customers easier and more efficient.

We know that as a small business owner, finding time to build your business is one of the most important, and difficult, things to do. Whether it’s new customers, growing your team, day-to-day operations, fighting those everyday fires, building partnerships and networking or investing in tools and processes - there’s always something to be done, and if you’re interrupted by answering telephone calls every day, it becomes harder and harder to find the time to grow your dream. That’s where we come in!

What is a Telephone Answering Service?

A business answering service is a very simple principle, but one that can be a massive help to small organisations of all kinds. A phone answering service allows our team of experienced PAs to answer incoming calls on your behalf, taking a name, number and message just as an internal receptionist would. Then, the message is relayed directly to you, so that you and your team can respond when you need to.

If you’re looking for the best telephone answering service to help support you and your team as you grow your business, don’t hesitate to get in touch with us on 0333 015 6028, or fill out the form above to get your bespoke quote for our business phone answering service.

Get your quote

How Does it Work?

The process of setting up your telephone answering service with AllDayPA is incredibly simple and quick, so you don’t have to worry about becoming bogged down with an inefficient process that hinders, rather than helps, your business growth. When you sign up with AllDayPA, we’ll give you a bespoke quotation based on what you need from the service, how often you need it and any additional requirements you have. Then, it’s as easy as setting up:

1

We’ll give you a unique phone number that identifies your business on our system. You can give out this number to customers and leads, or redirect it and keep your existing number - we can help you to set up either!

2

When customers call your business, you can choose to take the call yourself, or send it over to us to answer on your behalf. We let you choose when you want to be answering the phone, and you can change your status at the push of a button!

3

When your calls reach a remote receptionist at our inbound call centres, they’ll act with perfect professionalism, taking a name, number and message from your caller.

4

If you’re not available to take the call, your caller’s details and message will be automatically passed onto you the moment the call ends. You can see this via the Virtual Office app, or by SMS and Email.

Why Do I Need a Telephone Answering Service?

The reason many small businesses choose a telephone answering service is to help take the burden of call answering off you and your team. Answering phone calls throughout the workday can be distracting, time-consuming and stressful for lots of people, including small business owners, which is where a call answering service like AllDayPA can help. What a call handling service really does is give you time to focus on the more important things and the flexibility to run your business to its full potential.

An answering service for small businesses is also an invaluable tool for companies who need to be able to offer 24-hour support to their customers. Traditionally, this kind of service would be incredibly expensive to offer, however with an affordable virtual receptionist answering your phone calls at all hours, many small businesses are able to offer amazing support and assistance to their customers. Estate agents and landlords, banks, datacentres, utility companies, tradespeople, car services, haulage providers, legal firms, private security firms and organisations operating in different time zones are just a few of the many sectors that can benefit from 24/7/365 call answering as standard. We are very proud of the quality of our phone answering service, and are always happy to talk to new and existing customers about how we can help them build their businesses.

Save your time with our Telephone Answering Service