Subscriptions

A Service You Can Rely On

Answer

Your virtual receptionist
switchboard service

Packed with great features…

  • Initial consultation and script assistance
  • Message taking and call forwarding 
  • Standard script (with two additional questions included) 
  • Free instant SMS and email alerts 
  • Access your account online through your ‘Virtual Office’ app
  • No extra fees, no hidden costs
  • 24/7, 365 days 
  • No extra charge for weekends or holidays 

Assist

Our complete call handling service

All the features of Answer plus…

  • Complex call handling and email management 
  • No restriction on script length
  • Order taking, appointment booking and much more! 
  • Integration with your internal systems and website
  • No extra fees, no hidden costs
  • No commitment 

Amplify

Your virtual reception on every channel

All the features of Answer plus…

  • All inbound enquiries on phone, email, SMS, socials and live chat
  • One price regardless of volume
  • Support from an Account Manager 

Advance

A bespoke membership to suit your requirements 

Our Bespoke solution…

  • Build on the features of any subscription
  • For higher volumes or more complex requirements 
  • Bespoke integrations
  • Outbound services
  • All channels covered  

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How our answering services work

Click on the options to find out more about our call answering, virtual receptionist and customer service pricing information and package details. To discuss your requirements, don’t hesitate to get in touch. We offer call handling and customer service packages for every type of business. Our Answer package is a flexible, pay as you go approach that allows you to top-up using PayPal, while our Telephone Answering package offers call forwarding, instant email and SMS notifications. Take your customer service to the next level with our Virtual Receptionist package including call triaging, on hold messages, personalised call greetings and scripts. Our Outsourced Call Centre package includes everything needed to achieve outstanding customer service, such as tailor built scripts, bespoke CRM integration, outbound call centre services and live chat.

Contact the team...

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