Call Answering & Customer Service Pricing Packages

Want to find out more about our customer service and call answering service pricing information and package details? You’re in the right place.

Select Your Package Below

1. Starter

(Starting out)

Our small business answering service, provides a fully flexible entry level solution for just 99p per call. Easy top-up using PayPal.

  • Only name, phone number & message taken
  • Only online email customer support
  • 10 call credit included

2. Telephone Answering

(A Bit Bigger)

  • Name, phone number & message taken
  • Call forwarding option
  • Instant email & SMS notifications
  • 24/7/365 service as standard
  • UK based staff full human service
  • Dedicated customer support and app access

3. Virtual Receptionist

(Even Bigger)

Include Telephone Answering features plus…

  • Remote switchboard services
  • Call triaging and on hold messages
  • Diary management services
  • Personalisation of call greeting & scripts
  • Multiple staff availability messages
  • Customer service outsourcing

4. Outsourced Call Centre

(Biggest)

Includes Virtual Receptionist features plus…

  • Tailor built scripts
  • Outbound Call Centre services
  • Bespoke CRM Integration
  • Email management services
  • Live Chat management services
  • White labelled customer services and much more

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How our answering services work


Click on the options to find out more about our call answering, virtual receptionist and customer service pricing information and package details. To discuss your requirements, don’t hesitate to get in touch. We offer call handling and customer service packages for every type of business. Our Starter package is a flexible, pay as you go approach that allows you to top-up using PayPal, while our Telephone Answering package offers call forwarding, instant email and SMS notifications.

Take your customer service to the next level with our Virtual Receptionist package including call triaging, on hold messages, personalised call greetings and scripts. Our Outsourced Call Centre package includes everything needed to achieve outstanding customer service, such as tailor built scripts, bespoke CRM integration, outbound call centre services and live chat.